TOOLBANK serves community-based organizations by providing tools, equipment & expertise to empower their most ambitious goals.

Our Beginnings

The ToolBank concept was created in Atlanta in 1991 with the idea of neighbors helping neighbors by giving their time and loaning their tools to do home repairs for their neighbors in need. In 2008, ToolBank USA was launched to replicate the model and establish ToolBanks throughout the United States. The ToolBank’s signature lending model allows charities to focus on their mission by relying on ToolBanks to provide, store, and repair critically-needed tools and equipment. ToolBanks share their resources with charitable groups so they can equip volunteers to efficiently complete work in less time, with the right tools, at minimal costs. Using ToolBank tools, community-based organizations avoid the expense of purchasing, repairing, and storing tools. Each year, the ToolBank recognizes a ToolBank Affiliate who has been outstanding in furthering the mission and vision of the ToolBank.

Our Mission & Values

OUR MISSION

The mission of the ToolBank is to serve community-based organizations by providing the tools, equipment, and expertise needed to empower their most ambitious goals. Our vision is to equip all communities with tools for change.

TOOLBANK USA VALUES

We are a values-based organization that serves our affiliates, member agencies, volunteers, community partners, associates, and suppliers with open hearts and equity.

RESPECT & INCLUSION

We believe in diverse and inclusive participation in our communities and we intentionally strive to create a welcoming environment for all people, regardless of race, sex, age, gender identity, sexual orientation or creed.

INTEGRITY & TRANSPARENCY

We are committed to the highest standards of personal and professional integrity. We support transparency in our financial and operating standards and commit to accountability.

CUSTOMER SERVICE

We are committed to accessibility, professionalism, and open communication focused on those we serve. Our goal is to exceed the expectations of all member agencies, volunteers, donors, and visitors.

TOOL STEWARDSHIP

We manage ToolBank resources responsibly to maintain inventory value, promote long-term viability, and ensure responsible usage and care of the tools by the borrower.

SAFE USAGE OF TOOLBANK TOOLS

We believe in our responsibility to foster and maintain strong relationships with our member agencies that promote responsible usage and care of ToolBank tools.  We acknowledge our duty to practice sound stewardship in all activities with our member agencies related to the promotion of safety and responsible usage and care of the tools.

COMMUNITY BUILDING

We have a responsibility to collaborate with our partners to best support the interests of the communities in which we serve.

Our Staff

Jessica Pohto

Jessica Pohto

Executive Director

Jess’ lifelong passion for community service began in her hometown of Fairport Harbor, Ohio, where the spirit of helping others was a way of life. After moving to Atlanta for a role at Allstate Insurance, she discovered the Atlanta Community ToolBank in 2003, quickly becoming a dedicated volunteer and later serving on the Atlanta board and taking the role of president during the formation of ToolBank USA.

Her commitment to service continued after relocating to Chicago in 2009, where she joined several nonprofit boards and serving on the Board of Directors for Windy City ToolBank. From hands-on work in the warehouse to deploying disaster relief supplies, Jess has always prioritized direct impact. In 2024, she deployed to Asheville with a trailer full of disaster buckets, a service trip that reinforced her desire to transition full-time into the nonprofit sector.

In 2025, Jessica took on the role of Executive Director of the Windy City ToolBank while also serving as the Midwest Territory Manager for ToolBank Disaster Services. She is committed to strengthening nonprofit collaboration, ensuring organizations have the tools and resources needed to focus on their missions.

Beyond her work, Jessica is passionate about home renovations, classic car and motorcycle restoration, crafting, and animal rescue. She lives in Lakeview with her husband, their dog Ernie, and a rotating cast of foster dogs finding their forever homes.

Favorite tool: Oscillating Tool

Email: jessica.pohto@toolbank.org

Connect with Jess

Schedule to Meet with Jess! Your Location, Our Warehouse or Online!

Ernie

Ernie

Executive DOGrector of Morale & Volunteer Engagement

Ernie is the Windy City ToolBank’s four-legged morale booster and official greeter. He welcomes volunteers, donors, and visitors to the warehouse, supervises activity from carefully selected napping stations, and helps create a warm, inclusive environment where everyone feels at home.

For kids and first-time volunteers, Ernie is often the first friendly face they meet, helping ease nerves and turn service days into positive, memorable experiences. During volunteer events and donor visits, Ernie plays an important role in reminding everyone that giving back should be joyful, welcoming, and a little fun.

Ernie is also a proud ambassador for our community values and occasionally appears in photos, tours, and special events, spreading smiles and helping connect people to the mission in a very tangible way. Treats, belly rubs, and enthusiastic praise are his preferred performance reviews.

Favorite tool: Dog Treadmill (Only for cheering on canine friends though)

 

Our Advisors

Ed Redensky

Ed Redensky

Director of AI & Technology Innovation

Ed serves as an advisor to the Windy City ToolBank, supporting the organization’s technology strategy, operational resilience, and long-term innovation. He provides critical insight and guidance to help scale systems, streamline processes, and thoughtfully apply emerging technologies in support of mission delivery.

As the sole staff member of the Windy City ToolBank navigates a complex and growing operation, Ed’s expertise helps bridge capacity gaps by translating technology and AI concepts into practical, mission-aligned solutions. He also serves on the ToolBank USA AI Council, contributing to national conversations around responsible, impactful use of technology across the ToolBank network.

Ed is passionate about using technology as a force multiplier for nonprofits, ensuring small teams can operate smarter, faster, and more sustainably while staying focused on community impact.

What is your favorite tool? The Mighty Hammer

Patty Russart

Patty Russart

Advisor, Financial Management

Patty previously worked for ToolBank USA as the CEO and lives in South Carolina.

What drew you to Windy City ToolBank? I was the CEO of ToolBank USA and I am excited to play a role in establishing the Windy City Toolbank.

What excites you about WCTB? ToolBank is a unique nonprofit that will serve the Chicago area very well.  And I can’t wait for more people and groups to learn about it, utilize the resources and they realize they can’t live without a ToolBank!

What is your favorite tool? Nifty Nabbers

Our Leadership

Dan Wade

Dan Wade

Board President

Dan sits on the Executive Management Team for Hilti North America, living just outside Chicago with my wife and two boys.

What drew you to Windy City ToolBank? There’s something beautifully simple and extremely impactful about meeting people where they want to be met and giving them the tools to be successful.  I’m sure most communities have the heart and hands required to make a difference, but they lack the tools – this is where ToolBank comes in.

What excites you about WCTB? Chicago is ripe with opportunities for communities and corporations alike, to go do good in a variety of ways.  ToolBank’s mission and opportunity here in the Windy City can really become something special.

What is your favorite tool? The right one!

Brian Barnicle

Brian Barnicle

Board Director

Brian is the Owner of Barnicle Consulting LLC and an avid DIYer with extensive hands-on experience across a wide range of tools and construction projects. He has completed a full gut rehabilitation of a two-flat, performing much of the work himself, and brings deep practical knowledge of tools, project management, and problem-solving. Brian has also previously served on the board of a 500-unit condominium association, where he focused on budgeting and general maintenance. He is passionate about expanding access to tools as a way to help organizations and communities complete impactful projects efficiently.

What drew you to Windy City ToolBank? Brian supports the ToolBank’s mission of providing organizations access to tools they may not otherwise have, allowing them to complete projects in a cost-effective way. He was particularly drawn to the ToolBank model because it aligns with his own interest in expanding tool access and community resource sharing.

What excites you about WCTB?  The tool access that Windy City ToolBank provides allows organizations to enhance their communities in a budget-friendly way, creating long-term benefits for the communities they serve.

What is your favorite tool? Welder

David F. Fanning

David F. Fanning

Board Director

David is a Shareholder at Johnson & Bell, Ltd., a Chicago-based litigation firm, where he focuses on general litigation, including products liability, business and commercial disputes, and complex civil matters. He brings more than two decades of legal experience, along with a strong background in fiduciary responsibilities, risk management, and governance. Outside of his professional work, David enjoys continuing education, research, and contributing his expertise to mission-driven organizations.

What drew you to Windy City ToolBank? David was introduced to the Windy City ToolBank through a respected colleague. 

What excites you about WCTB? Coming together to help our neighbors in need is a core principle of being part of a successful community, and the ToolBank’s mission of helping those who help others makes it a vital part of our community.

What is your favorite tool? The Shovel

Hung Nguyen

Hung Nguyen

Board Director

Hung is a teacher with Chicago Public Schools and a former nonprofit researcher, bringing experience in education, community-focused work, and emerging technologies. With a strong interest in hands-on learning, Hung is passionate about expanding access to tools and maker-style resources that empower students and community organizations. He brings expertise in education, 3D printing, and robotics to the Windy City ToolBank board.

What drew you to Windy City ToolBank? Hung sees Windy City ToolBank as a valuable resource for schools and the broader community, helping organizations access tools that support learning, creativity, and community engagement.

What excites you about WCTB? The ToolBank’s mission is an ambitious goal that functions as a force multiplier for other community groups, amplifying their ability to serve and create impact.

What is your favorite tool? 3D Printer

Jonathan Hammons

Jonathan Hammons

Board Director

Jon lives in suburban Chicago with his partner and 3 children and works for UPS.

Adam Probst

Adam Probst

Board Director

Adam works for Risk Strategies and lives in Chicago. 

 

What drew you to Windy City ToolBank?
My father was very handy, and I helped him repair and replace all sorts of things around our bed & breakfast in NC while I was growing up. He had a well-supplied workshop he would use to teach me how to handle the tool.
What excites you about WCTB?
Providing tools to other non-profits at pennies on the dollar allows them to keep more dollars in their own pockets, which helps everyone!
What is your favorite tool?
Screwdriver… it can be adapted to use in so many projects!
Randy Sandlin

Randy Sandlin

Board Director

Randy is the Senior Vice President of Global Product Management and Industrial Design at Generac Power Systems, where he leads global product strategy, innovation, and customer-focused design across diverse product categories. Trained as an industrial designer and product developer, Randy brings deep expertise in building scalable solutions, aligning innovation with market needs, and turning ideas into real-world impact. He is also an executive sponsor of Generac’s African American Employee Resource Group and is deeply committed to community engagement, equity, and service.

 

What drew you to Windy City ToolBank?
Randy is drawn to Windy City ToolBank’s mission to equip charitable organizations with the tools they need to drive community revitalization and volunteer impact. He is inspired by the ToolBank’s proven success at both the local and national level, including its role in disaster response and large-scale community projects.
What excites you about WCTB?
Randy believes that access to the right tools empowers communities to act, solve problems, and drive meaningful change. The ToolBank’s ability to remove barriers for nonprofits and enable hands-on problem-solving aligns closely with his professional background in product development and his passion for community empowerment.
What is your favorite tool?
Credit Card Multi Tool

Our Partners

Become an Partner

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